Official Paultons short breaks exclusive offer: Save with your 2nd Park Day FREE*

Just 9.5 miles from Paultons Park, the Mercure Southampton Centre Dolphin Hotel is a grade two listed building that has stood in the heart of the city for over 500 years. It offers guests a range of facilities in keeping with its original style.

*Terms and conditions apply.

  • Breakfast
  • Free WiFi
  • Kids dining
  • Restaurant
  • Infant friendly


When can I check-in and check-out?

Check-in is from 2pm and check-out is by 12pm. Late check-out is available (subject to availability) and is charged at £20 per hour after 1pm until 5pm. A luggage drop service is available, simply ask at the reception desk when you arrive.

Can I leave my luggage at the hotel?

Yes, a luggage drop service is available, simply ask at the reception desk when you arrive.

Is there a pool?

The Mercure Southampton Centre Dolphin Hotel does not have a pool, but it is just a short distance from a gym, leisure centre and park.

Where can I park?

Parking at the hotel's onsite car park is £5 per car, per day.

What is there for the kids to do?

Children will love exploring all of the historical features in this Grade II listed hotel. They'll also be treated to a complimentary goody bag and colouring pack (subject to availability).

What facilities are there for infants/babies?

This family-friendly hotel makes sure that even the tiniest babies are taken care of. There's loads of great facilities for little ones, including:
*Bottle/milk warming service
*Free milk for bottles (cows/soya milk, not formula)
*Fresh blended food on request
*Supply of high chairs in the restaurant
*The hotel is breast feeding friendly in public areas

What else is there to do at the hotel?

This city centre hotel is the perfect base for your trip to Paultons Park and Peppa Pig World. After an exciting day at Paultons Park, dine in the restaurant and wind down with a coffee or alcoholic drink in the lounge. Then, settle down in front of the flatscreen TV in your bedroom.

What extras do the hotel offer?

Children are treated to a complimentary goody bag on arrival which will keep them occupied for hours. They'll also get their very own special cutlery and plates in the hotel restaurant.

Is there WiFi?

Free WiFi is available throughout the hotel (including bedrooms).

What's near the hotel?

Situated on the main high street, a number of convenience stores are within walking distance of the hotel. A number of family-friendly restaurants, including Harvester, Pizza Hut and TGI Fridays are also nearby.

What disabled facilities does the hotel offer?

The hotel has a number of fully-accessible rooms. These rooms are on the ground floor and have emergency pull cords, lowered facilities, handrails and a wet room bathroom. The public areas in the hotel are all wheelchair accessible. For information or to book one of our accessible rooms, please see our Help Centre.

How can I contact the hotel?

Contact the Paultons Breaks team on 0871 360 2034 (calls cost 11p per minute) plus phone company access charge.
The hotel's phone number is: 02380 386460

2nd Park Day FREE

2nd Park Day FREE is only available when the park is open on both days of your stay; you will always be informed regarding your package at the time of booking. See terms and conditions for full details.


What can I get for breakfast?

The Mercure Southampton Centre Dolphin Hotel offers a buffet-style breakfast in the hotel restaurant with both English and continental options available. The restaurant is open for breakfast between 6.30am and 9.30am on weekdays and 7.30am and 10.30am on weekends.

What's the hotel restaurant like?

The Restaurant in the hotel is the best way to end an action-packed day at Paultons Park and Peppa Pig World. Serving up a variety of light bites, sandwiches and main dishes, it's great for a family dinner. there are healthy options on the kids' menu and there are colouring packs to keep little ones entertained (subject to availability). The restaurant is open for lunch all day and for dinner after 6pm every day.

Please note, the evening menu is currently limited due to covid

What's on the menu?

The menu at The Mercure Southampton Centre Dolphin Hotel is made up of a whole host of delicious dishes. Choose from favourites like fish and chips, homemade lasagne or steak, then top it off with a British classic apple pie and custard.


How is this room laid out?

The contemporary bedrooms in this hotel all have unique features, but all are complete with the family-friendly extras you'll need for the perfect Paultons Break.
Triple rooms consist of a double bed and sofa bed or Z-bed.
Quad rooms consist of a double bed and two camp beds OR a double bed, a sofa bed and a camp bed.

What facilities are there in my room?

The spacious rooms at The Mercure Southampton Centre Dolphin Hotel are modern and stylish, and each one has its own unique twist! The rooms have everything you'll need on your family getaway, so you'll feel at home in no time.

  • Complimentary biscuits for the whole family
  • Flatscreen TV
  • Freeview TV
  • Hairdryer
  • Iron and ironing board
  • Tea and coffee making facilities
  • Telephone

What do I do if I need a cot?

Please note, the hotel has one cot available. Please see our Help Centre for more information.

What about my bathroom?

The en-suite bathrooms in the hotel are modern and practical, and filled with family-friendly features including:

  • Complimentary toiletries
  • Shower
  • Bath (selected rooms only)
  • Towels

Can I get room service?

24-hour room service is available at this hotel, serving up a selection of delicious dishes from the hotel restaurant.


How do I get there?

The hotel is close to the M3 and M27.

How can I get around?

The hotel is situated in the centre of Southampton and is under a mile from Southampton Central Train Station, from which a free shuttle bus service is provided. The hotel is only a short distance from a number of bus stops. The Mercure Dolphin Hotel uses West Quay Cars, and has a preferential rate agreed of £18-20 for a taxi to Paultons Park and Peppa Pig World.