We are here to make sure you have a great time
Dear customer,
We are here to make sure you have a fantastic time at Paultons Park when you book a Short Break with Holiday Extras, the official provider of Paultons Park Short Breaks.
We can help before you book, after you book, during your stay and after you get home. Our team is here seven days a week by live chat and by phone.
We know Paultons Park. We know the hotels. We know what families need from a great Short Break. If you need help, advice or reassurance, you are in the right place.
How can we help?
Start Live Chat
Need a quick answer? Start a live chat with our Paultons Park Short Breaks team.
We can help with hotel questions, park information, booking details, tickets, changes and anything you are unsure about before you travel.
Call our team
Sometimes it is easier to speak to a real person.
Call our friendly Short Breaks team and we will help you with your booking, your hotel, your tickets or any question about your trip.
Our team knows Paultons Park and the hotels first hand, so we can help you quickly and clearly.
Tell us about an issue
If something is not right, we want to hear about it.
Whether you are at the hotel, visiting the park, on your way home or following up after your break, please tell us what has happened and we will do what we can to help.
We want every family to have a great time, and we will always take issues seriously.
Manage a Booking
The quickest way to check your booking is through Manage My Booking.
You can view your break details, find the latest information, check your hotel, see what is included and download your e-tickets.
The official Paultons Park Short Breaks team
Holiday Extras has been trusted by Paultons Park to run the official Paultons Park Short Breaks programme for more than 15 years.
Our team has visited Paultons Park and experienced it first hand. We have chosen the hotels ourselves and we know what makes them work for families, from swimming pools and breakfast times to travel distance and children-friendly facilities.
That means we can help with the questions families ask most often, and plenty they have not thought of yet.
Our promise: we will make sure you have a great time
Travelling with children is brilliant. It can also be unpredictable.
Someone forgets their favourite teddy. Someone falls asleep in the car. Someone suddenly decides they do not like cereal anymore.
That is family life.
We cannot stop every unpredictable moment. But we can make everything around your Short Break as simple as possible.
From your first question to the journey home, we will help you choose the right hotel, find the information you need, understand your booking and sort out anything that is not right.
Our promise is simple: we are here to make sure you have a great time.